We will provide any assistance we can.Īt, we stand behind our products, as well as our service. If possible, please take a photo of the damage and email it to us at Please contact immediately at 87. If you find damage, DO NOT discard the carton or any contents of your package. Immediately after delivery, open all cartons and inspect for concealed damage.Have the driver note shortages or damage, even if slight, on the delivery receipt.Check shipment against carrier's delivery receipt to make sure you received all cartons listed.
Carefully inspect each carton for damage.The carrier is responsible for merchandise after it leaves our warehouse.įor your protection, please follow these procedures: On rare occasions, a package may be damaged or lost in transit. We take great care in filling, checking and packing your order. Unless the item is indicated as a special order item, most items will ship within 24-72 hours. Therefore, items chosen to ship via FedEx Ground will take 1-5 business days to arrive, items chosen for overnight delivery will take one day to arrive, and items chosen to ship 2-day delivery will take two days to arrive, once the item is shipped. If an item is out of stock, items will be shipped via the selected method of shipping once the items arrive in stock. Choosing Overnight or 2-day shipping does not guarantee that you will receive your order overnight or in two business days, as this would only pertain to items in stock. Please note that Saturday delivery is not an option and that Overnight and 2-Day Shipping are in reference to "business days". Orders choosing Overnight or 2-day shipping must be placed by 2 p.m.EST in order to be processed for shipment on the same working day. Orders for in-stock items will be shipped immediately from our nearest warehouse on the same working day, if placed before 3:00 p.m. Please contact us so we can help you consolidate your order to ship from fewer warehouses if ipossible. NOTE: If you notice that your shipping fees are exceeding your expectations it may be due to having products dispatched from multiple warehouses. Until such time an estimated shipping fee is provided which may not be actual. Please note that the actual shipping charge will not appear in your cart until after you have entered your shipping address details. When ordering a variety of products, your order may come in multiple boxes and arrive on different days as they may have been dispatched from multiple warehouses. We use multiple facilities to ship items so orders may often arrive in multiple shipments. Please note that shipping charges are calculated based on actual weight and delivery address.
0 kommentar(er)
